My first order was 12 years ago. I have been pleased with every transaction I have made with MTC since. I just got the new Kenwood TM-D750 and the other stores, I had no idea if they had any to sell or not. MTC was clear about how many were left in stock. I received mine within two weekdays of ordering. They carefully pack items so they don't get damaged. When I've called to ask a question, I don't feel rushed and I know a friendly person is on the other end of the phone. I look forward to doing many more orders with them in the future.